FREQUENTLY ASKED QUESTIONS

MOCKUP PACK QUESTIONS

  • No, although a computer is recommended for more complex designing within Canva, you can use the Canva app to use the mockups.

  • Yes, this is the perfect mockup pack for you! Canva is all "drag and drop", so simply use our mockups as a blank canvas and drag and drop your logo or any other desired elements on top of them!

  • No, our mockups will work with the free version of Canva. However, some benefits of Canva Pro are access to premium fonts and elements, as well as the ability to download projects with a transparent background.

  • Classic Edition mockup packs allow the color(s) of the mockups to be changed inside Canva. Picture Fill Edition mockup packs allow you to use any picture to "fill" the inside of the mockup. You also have the option to change the color of the mockup to another color. If you want to do multiple solid colors in one mockup (i.e. the waistband one color but the legs another color), you will need to use the Classic Edition. All Picture Fill Edition purchases also include the Classic Edition. 

  • Yes, you can use them as flat graphics (like .png's) by downloading them from Canva as images and uploading them to your design program of choice. We recommend scaling the mockup to 1500px at minimum for best results. The larger, the better. Note that to download from Canva with a transparent background, you must have Canva Pro. If you have the free version, you can simply download the mockup with a white background and remove it using an external background remover tool/website.

  • All mockup packs are made for Canva and set up as a Canva template. Each mockup pack is organized by different categories (i.e. tops, bottoms, etc.). Each category will be on a different page (or multiple pages if the number of mockups in the category is large) for ease of use. The mockups are intended to be applied to another project, so the template is left untouched in case you want to use the unmodified mockups again. However, if you edit the template you can always download a new version again by clicking the link in your original PDF file. Please note that each mockup does NOT have its own page in the template, as the Canva template would be too many pages and unorganized.

  • No, the mockups are provided exclusively on Canva. However, you can download them as .png's on Canva if you'd like.

  • Yes, click on the mockup and you will be able to change colors directly on Canva. Test out a sample mockup to try out this feature!

  • No, the mockups are NOT sewing patterns. Note that the terms “sewing” and “pattern” are not used in any product names or descriptions, nor represented in any media such as product photos or tutorials. A mockup is simply a digital visual representation of a product design. Consequently, there are no “sizes” for the mockups, as they are simply mockups, not sewing patterns. Our brand solely focuses on mockups, which are not sewing patterns, hence why product names and descriptions do not mention anything about sewing, patterns, or sizes.

  • No, mockups are digital items. You will not receive any physical items.

  • Yes, you can upload your own graphics to Canva in the "Uploads" tab or by dragging the graphic onto the canvas. We recommend ensuring that your logo has a transparent background before uploading it to Canva.

  • Before December 10, 2024, our Beach Babe Mockup Pack was the only mockup pack where you could do a picture fill in Canva for the mockups. As of December 10, 2024, Picture Fill Editions are available for That Girl Mockup PackThat Girl V2 Mockup PackThat Guy Mockup PackThat Guy V2 Mockup PackGym Babe Mockup Pack, and Gym Bro Mockup Pack. These mockup packs also have the Picture Fill Edition available in their respective bundles

  • All mockups are vector graphics, meaning they can be scaled to any size without losing their quality.

  • Yes, each mockup also includes the back version. For the Sneaker Mockup Pack, it includes the left + right versions.

  • No, we are not a clothing manufacturer. We are a graphic design company that sells graphic designs products, services, and educational materials.

CANVA QUESTIONS

  • Yes, Canva has a lot of free and premium design elements. Our mockups are the perfect blank canvas!

  • Yes, Canva has a drawing feature but we recommend using Procreate for more complex drawing. You can use Procreate to make the design then upload it to Canva, or you can download the desired mockup from Canva and upload it to Procreate and draw on top of it.

  • Copy/paste does not always work on some devices, such as iPhones/iPads with the latest iOS. We recommend using the "Projects" tab to import your desired mockup(s) to a separate project, as detailed in the step by step picture instructions in the mockup packs. 

ORDER QUESTIONS

  • Yes! We have sample mockups you can test out!

    GIRL MOCKUP
    GUY MOCKUP
    SWIMWEAR MOCKUP

  • Due to the digital nature of our products, NO returns will be accepted. You will receive the digital file immediately after purchase, so we do not accept returns. If you are unsure about a product, please contact us with your questions before purchasing, or test out a sample mockup.

  • Yes, if you purchase from this website or our Etsy store, the PDF download with the Canva template link will be immediately available, either on the order confirmation page and/or in a separate email. The only time the download may not be immediately available is if our website has automatically flagged your order as "high risk". In this case, we will contact you to confirm the order was intentional. If we cannot confirm this, we will cancel and refund the order.

  • Unfortunately, we currently only offer mockups as packs, and do not sell individual mockups. This would not make sense from a labor and financial standpoint for us, as we would have to create a whole separate Canva template for your individual mockup, for far less profit. Think of mockup packs as a box of markers. You may only buy the box for the pink and blue markers, not the 48 other colors, but you don't ask the store if you can just buy the pink and blue markers from the box.

  • Think of it like a cake. You can buy a pre-made, non-custom cake from your local grocery store for $10-20, or you can order a completely custom cake from your local baker for $200. The grocery store cake may even be bigger than the custom cake. They're both cakes, but one is far more expensive than the other. This is because you are paying for custom, which equals the time and labor of the baker. You get the choose the flavors, the colors, and the design. A mockup pack (pre-made cake) vs. a custom mockup (custom cake) are not the same. 

  • Use this contact form to send us mockup suggestions.

USAGE QUESTIONS

  • Yes, you can use these mockups for various things like mockups and tech packs for your manufacturer, social media marketing, website, etc. However, selling/distributing the mockups as templates or plain mockups is prohibited and subject to legal prosecution. 

  • Yes, you can use these mockups to make deliverables for your clients. However, selling/distributing the mockups as templates or plain mockups is prohibited and subject to legal prosecution.